Device Details

The Device Details view contains a series of sub-views that present Device centric transactional or location data. These views provide in-depth historical information that assists in troubleshooting Device behavior.

Device Transactions Transactions: Display LoRa transactional events for the Device.

Device Map Map: Displays the current location of a Device on a map.

Device RF Statistics RF Statistics: Display RF information for the Device in heatmap form.

Device Statistics Statistics: Display key LoRa transactional statistics for a Device.

Click on a Device EUI to open the Device Details view.

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Device Transactions

The Device Details Transactions view is a combined table and chart view that shows the communication events between the Device and the Network Server. The table shows the processed LoRa event data and the chart shows the statistics from those events over time. Events that are received late are specifically identified with light italicized text in the Time column.

The view can be filtered to specific event types or to communications involving specific Base Stations. The chart view will display the statistics from those filtered events and supports display of either one or two statistics at a time.

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Pre-defined Filters:

The Transactions view has several pre-defined filters to help troubleshoot LoRa network issues. These filters are only applied to events loaded into the view.

Filter Name Description
Unique Uplinks/Downlinks Filters to events with "Uplink" in the Type column and where the sub-string "dup=true" is not in the Details column. Includes Downlinks associated with the Uplinks.
Unique Uplinks Filters to events with "Uplink" in the Type column and where the sub-string "dup=true" is not in the Details column. Excludes Downlinks associated with the Uplinks.
Join Activity Filters to events with "Join" in the Type column.
Application Downlinks Filters to Unique Uplink events, events with "Downlink" in the Type column, events with data in the Encrypted or App PDU columns and events with "Ack=true" in the Details column
ADR Activity Filters to events with "ADR Check" in the Type column or events with any of the following strings in the Details column: "LinkADRReq","LinkADRAns", or "ADRAckReq=True".
ADR Disabled Filters to events with "ADR=False"
Uplinks Filters to events with "Uplink" in the Type column.
Downlinks Filters to events with "Downlink" in the Type column.
MAC Commands Filters events with a MAC command string appearing anywhere in the Details column.

Date/Time Filtering:

Events can be filtered to those that occurred at a specific point in time using the Date/Time filter. Click the screenshot button to open the limit and Date/Time filtering options for the view.

The options popup has two modes, a row limiting mode and a Date/Time filter mode. The row limit mode is used to define the number of events that are returned from the server. Limiting the number of rows returned generally improves data processing performance.

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As noted, the Date/Time filtering mode is used to filter events to a specific point in time. Selecting a date and time, determines the starting point for the events that will be returned. The Duration value determines the maximum amount of time from the specified start time that events will be returned.

For example, starting at 7 a.m. with a duration of 1 hour will return events that occurred between 7 a.m. and 8 a.m if "Newer" is selected. Otherwise if "Older" is selected, events from 7 a.m. to 6 a.m. will be returned. Since the number of events that occur within a specified timeframe is variable, the Max Rows value is used to further limit the returned data.

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Auto Refresh

By default, the Transactions view appends new events periodically every 30 seconds. This behavior is disabled when either a Date/Time filter is applied or the view is scrolled to a position other than the top of the table. Auto-refresh is re-enabled when either the view is refreshed or the view is scrolled back to the top.

An indication of the auto refresh status is displayed in the Transaction view's table footer as shown here:

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Device Map

The Device Details Map view provides a location context for the Device. The position of the Device may be actual or estimated depending on GPS support or activation of the estimated location feature. Historical positional data may also be available if the Device model includes that data when communicating with the Network Server. Like the main Map view, the Device Details Map view supports display of detailed Device information in the Map.

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Path Quality information is also available:

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Device RF Statistics

The RF Statistics view consists of three heatmap charts that show Uplink,SNR and RSSI statistics on a per-channel basis over time. The view supports daily or monthly aggregation of the data and supports navigation through time in 1 hour, 6 hour or 1 day increments.

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The view also supports displaying the backing data in table format as shown here:

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Device Statistics

The Device Statistics view shows historical charts of important Device data, such as PSR, Data Rate, RSSI, SNR and others. The view supports displaying the statistics in hourly, daily and lifetime timeframes.

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Chart Description
PSR/Data Rate A combined chart showing the Device's historical PSR and Data Rate for each displayed time period.
Avg. RSSI/SNR A combined chart showing the Device's historical RSSI and SNR values for each displayed time period.
Redundancy A chart showing a count of the Base Stations hearing the Device for each displayed time period.
Up Pkts A chart showing the count of northbound packets sent to the Network Server for each displayed time period.
Down Pkts A chart showing a count of southbound packets sent to the Device for each displayed time period.
Up Bytes A chart showing the count of northbound bytes sent to the Network Server for each displayed time period.
Down Bytes A chart showing a count of southbound bytes sent to the Device for each displayed time period.
ADR Requests A chart showing a count of the Data Rate requests that occur due to ADR for each displayed time period.
ADR Configuration Changes A chart showing a count of the Data Rate changes that occur due to ADR for each displayed time period.
Up MAC Commands A chart showing the count of the unique northbound packets containing MAC commands.
Down MAC Commands A chart showing the count of the unique southbound packets containing MAC commands.
Join Requests/Accepts A combined chart showing a count of join requests sent by the Device and counts of join accepts sent to the Device for each displayed time period.
Security Sessions The number of successful joins processed for each displayed time period

Note

MAC Commands used for Up/Down counts: ADRParamSetup, DeviceTime, DevStatus, DlChannel, DutyCycle, LinkADR,LinkCheck, NewChannel, Rekey, Reset, RXParamSetup, RXTimingSetup, BeaconFreq,BeaconTiming, PingSlotFreq, PingSlotInfo, DeviceMod