Gateway Registration

Getting your Gateway connected to the Senet network is as simple as following the directions below:

1. Register the Gateway through the Senet Portal.

2. Install Senet Gateway Software

Skip this step if using the Semtech packet forwarder or Basic Station software. This step is only necessary when installing the Senet packet forwarder.

See Supported Gateways for specific instructions.

3. Verify Registration

From the Portal Dashboard the Gateway's registration status will change from "Pending Approval" to "Approved" or "Registered" state when final network provisioning has been completed. When the Gateway begins to communicate on the network the extended status will change to “Active” (this may also require a refresh of the browser).

Gateway Communication Ports in Use

Below is a table of ports used by the Gateway to communicate with the Senet Network. The included domain and port information can be used for whitelisting these communications on a network.

Port Protocol Direction Usage
443 HTTPS Outbound LoRa messages
8443 HTTPS Outbound LoRa messages
22 SSH Outbound Remote management
HTTPS Outbound Network administration
80 HTTPS Outbound Firmware upgrades
123 NTP Outbound Time synchronization
53 DNS Outbound Domain resolution

Gateway Registration Reset

When a Gateway experiences a connection issue, reinstalling the Senet packet forwarder is a typical first action to remedy the problem. However, this may strand the Gateway, leaving it unable to connect to the network. To streamline this process a Gateway can be placed into a registration-reset state, allowing the Gateway to reconnect after an install / reinstall. Once in this state, connectivity to the network will be available for up to five minutes since the last registration request.

Warning: If this workflow is used for a Gateway currently on the network, it will be disconnected. It is important to ensure a Gateway is attempting re-register before placing it into the registration-reset state.

This workflow can be initiated from the Dashboard's tile view: click the Screenshot Register Reset Button in the Gateway tile view or table view to begin.